Privacy Policy

Last updated: Mar 19, 2025

1. Introduction

AvaliadorPro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI companion service and website.

2. Information We Collect

2.1 Personal Information

  • Email address
  • Account credentials
  • Payment information (processed securely through Stripe)
  • Profile information you choose to provide

2.2 Usage Information

  • Conversations with your AI companion
  • App usage patterns and preferences
  • Device information and IP address
  • Log files and analytics data

2.3 Automatically Collected Information

  • Cookies and similar tracking technologies
  • Browser type and version
  • Operating system information
  • Referral URLs

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our AI companion service
  • Personalize your experience and improve AI responses
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Analyze usage patterns to improve our service
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • Service Providers: Third-party companies that help us operate our service (e.g., payment processors, cloud hosting)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you explicitly consent to sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure payment processing through Stripe
  • Regular backups and disaster recovery procedures

6. Conversation Privacy

Your conversations with your AI companion are treated with special care:

  • Conversations are encrypted and stored securely
  • We use conversation data to improve AI responses for your specific companion
  • Conversations are not shared with other users
  • You can delete your conversation history at any time
  • We may analyze conversations in aggregate for service improvement

7. Data Retention

We retain your information for as long as necessary to provide our services:

  • Account information: Until account deletion
  • Conversation data: Until manually deleted by user or account closure
  • Payment information: As required by financial regulations
  • Usage analytics: Up to 2 years in anonymized form

8. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Opt-out: Unsubscribe from marketing communications
  • Restrict Processing: Limit how we use your data

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Ensure security and prevent fraud

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

10. Third-Party Services

Our service integrates with third-party providers:

  • Stripe: Payment processing (subject to Stripe's privacy policy)
  • Cloud Providers: Data hosting and storage
  • Analytics Services: Usage tracking and analysis

These third parties have their own privacy policies and terms of service.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Certification schemes

12. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending email notifications for material changes

Your continued use of our service after changes constitutes acceptance of the updated policy.

14. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@avaliadorpro.com
  • Address: [Your Business Address]
  • Phone: [Your Contact Number]

15. Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing personal data includes:

  • Contract: Processing necessary for service provision
  • Legitimate Interest: Service improvement and security
  • Consent: Marketing communications and optional features
  • Legal Obligation: Compliance with applicable laws